And The Survey Says…

Survey-Small1

We continue reporting to you the results of our citizen survey. 

Question:  Have you had contact with any of these City departments in the past 12 months, and if yes, how would you rate it/them? 

The answers could include Very Satisfied, Satisfied, Uncertain, Dissatisfied or Very Dissatisfied.  It is reasonable to assume that those who answered “uncertain” did so because some departments have very limited direct regular public contact and the respondent has not interacted with that department.  We do not see the “uncertain” answer as a negative answer.    

We are providing the results using three numbers.  First, we will share with you the total percentage of respondents who answered Very Satisfied or Satisfied (combined);  Uncertain; and then the total number of respondents who stated that they were either Dissatisfied or Very Dissatisfied (combined).  Anyone interested in the more specific breakdown is welcome to request an electronic copy of the results of the survey in its entirety. 

(Total results may vary from 99-101% due to respondents choice to select more than one answer.)

Workbook1


Tom Tanghe, City Manager

And The Survey Says…

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s